Went back to the salon after not frequenting since 2005. Needed a few highlights and cut for a weekend event and the salon was able to accommodate with a next day, morning appointment. Was talked into an additional 'color' to make roots less noticeable, and a full foil instead of a partial like I originally booked.

Two hours later I was informed I owed a whopping $267.00, not including tip! I was floored. When I questioned, "Why so much?," One of the reasons cited was that, for starters, I was charged an extra $12 dollars because I had long hair! My hair is thick, and falls right at my shoulder. I have been a customer at many salons on the N. Shore, as well as Boston's higher priced establishments too - - Never have I been charged 'extra' for a long-hair haircut.

I paid the bill. What was I to do? But the more I thought about it the more victimized I felt. I called the salon when I got home and a very polite manager looked into whether I was 'over-charged' and promptly called me back and told me, "No, I was charged correctly." You see, although I as not a 'new' client to the salon, I was 'new" color customer (even though I had highlights there before), so I was charged double, $65 for the colorist to pore his solution all over my head and set me under the dryer for 15 minutes.

If you go to Andrew Michaels be sure to be prepared to spend some serious cash, at least much more than the average North Shore Salon would charge! Remember to ask for an itemized bill before the stylist goes ahead and begins their 'magic.'

BTW, in my opinion, services renedered were OK, but certainly not worth the almost $300 I had to shell out for 2 hours of work for lightening my roots, foil, cut and blow-dry.