The rooms here a quite modest but who spends much time in their hotel room when they're visitng Florence? The rooms were cleaned every day and a simple breafast is provided. The staff were all very friendly and helpful and their engliish was great. The location is the real draw card. It's a few minutes walk from Santa Maria Novella train station and no distance at all from the river and many of the fabulous attractions Florence has to offer. It's in a quiet street whcih means a peacesful night's sleep. Would definitely stay here again.

This hotel was clean, simple and with a great location. Rooms were adequate size and clean. Continental breakfast was enough to get your day started. The location was great! Easy to walk to all sites.

I just returned from my visit of Italy and had a chance to stay at the Hotel Pagnini while in Florence. It is situated along a fairly quiet street near the river and is a short 15 min walk from the train station. (Be aware that the addresses on Via Montebello are a little strange...it seems they went through a renumbering and some places still have the old addresses shown...we ended up ringing the doorbell of someone's residence and learned the hotel was located on the next block, toward the middle.) The staff is very friendly and courteous. A continental breakfast of croissants, coffee, fruit is served each morning. The rooms (I shared a triple) are pretty spacious. The room has an antique feel to it with its old world furniture. The bathroom was nice, however the main complaint was the small shower stall. Roughly 3'x'3', it is surrounded by a shower curtain which tended to stick to you when trying to maneuver yourself around. The curtain didn't help contain the water within the basin, thus we ended up with water on the floor all the time. It was the worst shower I had encountered on my trip. Other than that nuisance, I'd recommend the hotel for its warmth and charm. Plus, do try the restaurant on the street behind the hotel. (Unfortunately, the name escapes me...begins with M) It was an excellent recommendation from the staff and it featured Tuscan-styled meals. It was so good we ended up having dinner there twice, and each time it was memorable. The pizzeria on the same street was also really good.

A warm welcome awaits those choosing to stay at the Pagnini. Centrally located for all major attractions, the hotel is beautifully presented inside, rooms are spacious and impeccably clean and the staff are warm and extremely friendly. Will also offer advise on where to eat, particularly if you arrive late at night as I did. Breakfast is simple Italian bread and pastries, allowing you more time to do what you came for, explore Florence. Only gripes are the shower is small and there is no kettle/ cups in room. The owners will however provide cappucino/ tea and a 24 hour reception means Florence's nightlife can be fully enjoyed. I wouldn't hesitate to recommend and return to this fabulous hotel, which provides great value for money.