My wife and I spent Christmas week at this excellent hotel, as we did in 2007, and found it just as good in every respect. Management 1st class. Reception excellent. Room serviced to top standards. Kitchen and restaurant staff very friendly, but not overly so, and service in the dining room faultless. Access for the disabled is adequate, but for... more

My wife and I spent Christmas week this year at the Puerto Marina having read the many very good reviews - but also having noted some of the caveats expressed previously Our experience was doubtless affected by the weather which was awful - dull,cold,wet with just 2 afternoons having some sun The hotel is as previously described - modern, smart... more

This was our first trip to the Costa Del Sol. We researched many hotels and decided to pay a little extra to ensure we got decent accommodation. We eventually settled on this hotel and booked through Thomson - even though we booked flights and car hire seperately. After landing at Malaga we collected our rental car and headed in the... more

Stayed with my 20 year old daughter for 4 nights. Safety was the most important issue for me and I certainly did feel safe in this hotel. The front desk is manned 24 hours and the staff are all extremely professional. The manager greeted us on our arrival with a glass of naranja! The receptionist Annamarie couldn't do enough for... more

Booked direct on hotel website requesting pool view.When checking in we were given a choice of 2 rooms and chose one looking on to the terrace/pool.Lovely quiet room. A nice hotel,very good friendly staff,a great location,food ok,salads and main course not great,soups and desserts excellent so one never left the dining room hungry. But we wont be returning.If you are... more

Stayed here for 11 nights with my wife. Booked direct with the hotel website and made a request for a pool view room on the 2nd floor which was fulfilled. Stayed half board which was breakfast & dinner (both buffet). Unfortunately there is no option to have lunch instead of dinner. ALL hotel staff were very helpful & friendly. The... more

This is the 5th 4 star Riu hotel I have stayed in so you can imagine that I am quite a fan of this hotel chain but this hotel is more a 3 1/2 star hotel rather than 4 star. In comparison this hotel is more basic. There are no carpets runners in the corridors or carpets in the rooms... more

We have been to lots of resorts in Spain but Benalmadena was beautiful. We have stayed in a few Riu Hotels and we always look for a Riu when we are going on holiday. We found the staff from cleaning to higher managers friendly and approachable, they really looked after us and made us feel at home and we had... more

Excellent location in the flat part of benalmadena. Very clean hotel as was our bedroom. Good breakfast choice and a good selection of meals in the evening. Outside the hotel there are a limited number of free parking places, though we thought there was no real need to hire a car as there is plenty to do around the hotel.... more